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Quick Help & FAQ
🚀 Speed Test Issues
If your speed test isn't working properly, try refreshing the page, disabling browser extensions, clearing your cache, or switching to a different browser. Make sure JavaScript is enabled.
📊 Understanding Results
Download speed affects streaming and file downloads. Upload speed impacts video calls and cloud uploads. Ping (latency) is crucial for gaming and real-time applications. Jitter measures connection stability.
🔧 Troubleshooting Tips
For accurate results, close bandwidth-heavy applications, connect via ethernet when possible, test from different devices, and run multiple tests throughout the day to get an average.
💡 Optimization Tips
Position your router centrally, update firmware regularly, use 5GHz WiFi when available, and consider upgrading your plan if speeds consistently fall short of your needs.